Effective Date: 22 January 2021

RCPSecurePay (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our payment services through RCPSecurePay. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: When you create an account or make payments through RCPSecurePay, we may collect your name, email address, phone number, billing address, payment details (such as credit/debit card information), and other personally identifiable information.

• Payment Information: We collect transaction details including the payment amount, the recipient, and the payment method used. This data helps us process and secure payments.

• Usage Data: We may collect non-personal information about how you interact with our website and services, such as your IP address, browser type, device information, and browsing activity.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process payments and provide our payment processing services
• To improve, personalize, and optimize your user experience
• To communicate with you about your account, transactions, and important updates
• To detect and prevent fraud or unauthorized transactions
• To comply with legal obligations and protect our rights and the rights of others

3. Data Retention

We retain your personal information and transaction data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will take steps to delete or anonymize it securely.

4. How We Protect Your Information

RCPSecurePay uses industry-standard security measures to protect your personal and payment information, including encryption technologies, secure socket layer (SSL) protocols, and regular security audits. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service Providers: Trusted third-party vendors who assist with payment processing, fraud detection, and technical support.
• Legal and Regulatory Authorities: To comply with laws, regulations, or to respond to legal requests, court orders, or other legal processes.
• Business Transfers: If RCPSecurePay undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can request access to your personal information and request that we correct or update it.
• Data Deletion: You may request the deletion of your personal information, subject to any legal obligations or other circumstances that require us to retain your data.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

RCPSecurePay may use cookies, web beacons, and similar technologies to collect data about your usage of our website and services. Cookies help us enhance your experience, analyze trends, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

RCPSecurePay does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

RCPSecurePay reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

[email protected]